KBSI defined a neutral format for capturing, organizing, and sharing process-related knowledge that is based on the Integrated Definition family of Methods and the eXtended Markup Language (XML). Using this standard, KBSI developed an advanced authoring tool-kit for situation-based, process centric computer-based training systems.
Because processes are central to the operation of all aspects of an organization, most decision-making applications and implementation solutions deal with the capture, specification, representation, and manipulation of process-related information. This information may in turn be used to support business process re-engineering, workflow systems development, and a wide range of training needs. Since these application domains require the same process information, process knowledge capture for one application should easily support other purposes. Yet, sharing and reusing process knowledge across applications remains an unrealized vision. The need for standards to capture, represent, share, and display process-related information is particularly important in training applications. Process-centered training provides students with the most reliable approach for understanding, internalizing, and applying new concepts.
The objective of this two-phase initiative was two-fold. The first objective was to define a neutral format for capturing, organizing, and sharing process-related knowledge that is based on the Integrated Definition family of methods (IDEF, http://www.idef.com) and the eXtended Markup Language (XML).
Using this standard, KBSI developed an advanced authoring tool-kit for situation-based, process-centric computer-based training systems. Phase I of the project established the technical viability of the innovation by developing and demonstrating a proof of concept process representation standard and an authoring toolkit that worked from the standard.
Phase II Development
Phase II of the project hardened and scaled up the software and demonstrated its benefits by deploying the technology on focused military and commercial applications. The scaled-up software allows for tighter integration of different enterprise model types (process, function, roles, information, data, etc.) that will be represented in XML and supports the inclusion of external multimedia data. It also provides visual interfaces for displaying differences in the training materials, thus facilitating the implementation of continuous process improvement in the system. Finally, it provides bridges to different enterprise-wide applications such as workflow systems, directory services, and planning/scheduling tools.
The authoring toolkit provides unprecedented ability in capturing, representing, sharing, browsing, and processing enterprise-wide knowledge across web-based training applications while supporting reuse for process-based applications. KBSI followed an aggressive technology insertion strategy that accelerated widespread dissemination of the innovations into key DoD and industry facilities for manufacturing, maintenance, and repair, and service industries such as banking, insurance, and healthcare.
Benefits of the developed standards and software include improved productivity, quality, and cost resulting from the generation of low-cost, high-quality training systems.